Frequently asked questions

Do you offer a free trial?

Yes, we offer a free 14-day trial for you to explore our learning environment. On the main page of our website, located on the top right-hand side of the page, you will see a tab labelled “Free 14-day trial”. Click here, fill in your details, and your temporary login codes will be sent to you via email.

What are the IT specifications and requirements?

Desktops, laptops and tablets can be used. Tablets need to run Android 7.0 and later (7.0 was released in 2016) and iPads need to run iOS 11 or later (released in 2017).

Please use the latest version of Chrome (no other browser is officially supported).

Minimum internet speeds of 4mb per second are required (if only one student is online, higher speeds are required for more than one student).

Uncapped lines are recommended but not essential – each learner will use approximately 4 Gigs a month depending on how often they watch and re-watch the content.

How does online learning work? Do I work at my own pace?

Work at your own pace in your own space! At any hour of the day, you can log onto your profile, access your subjects and work on the content on your dashboard. You will receive weekly electronic feedback via the weekly reports which are emailed every Monday morning. You are encouraged to interact with the tutor via the tutor chat to ask for assistance with your work.

You are welcome to work ahead of the suggested schedule, but you must maintain a minimum pace to successfully complete the curriculum.

Remember that grade 10 to 12 CAPS learners must stick to the standard 4 term calendar to ensure that they meet the mandatory deadlines for submissions.

Is technology successful as a method of delivery for educational content?

Generation Z children are drawn to technology – why not use this to your benefit and use it to teach your children? The aim of online education is not to match traditional classrooms but to improve it. Our content carefully balances video, animation and text. Although watching a video can be valuable, it is still a passive activity. For online learning to be successful, it needs to be engaging and interactive. At traditional schools, if a learner is bored or performs badly, he/she fails. In technology, if the user is bored or performs badly, the product designers have failed. Our aim is to offer the most technologically advanced solution to ensure your learner’s success.

Is alternative schooling permitted in South Africa?

Yes, alternative schooling is permitted in South Africa. Think Digital College is registered with SACAI, the South African Comprehensive Assessment Institute, and follows the requirements for learners to obtain their National Senior Certificate. For our Cambridge learners, the content we provide equips each learner with the knowledge and skills required to successfully complete their GCSE, AS and A level external examinations.

Is Think Digital College accredited with Cambridge Assessment International Education?

Cambridge does not accredit home schooling providers but our content thoroughly prepares students for their Cambridge exams. We cover the content in detail, provide quizzes to test knowledge, and load past papers to ensure our student’s success. Our students write as private candidates at any Cambridge examination centre. Please contact our offices with assistance in locating a centre closest to you.

How do I register my GCSE/AS Level/A level learner for their external exams?

Once you have located your nearest Cambridge accredited examination centre, you need to register your learner directly with them. There is a fee that needs to be paid per paper written, this fee may change according to the Rand/Pound exchange rate at the time. There are two examination sessions in a year; these are May/June and October/November. There are cut off dates for registering for the exams and you will be notified when registration opens.

Please remember that your learner has to complete the full 18-month course before writing these exams.

How do the tutor centres work?

We have a list of tutor centres with contact information on our website. Our tutor centres make use of our online content and provide the learners with a social and interactive space where they can receive extra support. Please note that the tutor centres operate independently and charge their own fees which are not included in our prices. The tutor centres have no formal relationship with Think Digital, we are solely content providers and do not have any input in how the centres are run.

How do I register my IGCSE/AS Level/A level learner for their external exams?

You will need to locate your nearest Cambridge accredited examination centre and register your learner directly with them. There is a fee that needs to be paid per paper written, this fee may change according to the Rand/Pound exchange rate at the present time. There are two examination sessions in a year; these are May/June and October/November. There are cut off dates for registering for the exams and you will be notified when registration opens.

Please remember that your learner has to complete the full 18-month course before registering for these exams.

How do I pay for the online curriculum?

Please navigate your way to the “Getting Started” tab. Once here, choose the option “enrol a new learner” and you will be taken to the first step of the enrolment process (please make use of google Chrome). Fill in the necessary details and continue with the registration process. We have two payment methods available, the first option allows you to pay a 25% deposit and the balance over 5 months – to make use of this option you will need a credit card or cheque card that is activated to make online payments. The second option allows you to pay via instant EFT – should you prefer to use this method you will need to pay the full amount upfront.

Please note that most places of work have firewalls in place which may affect your access to our registration page. It is therefore advised that registration is completed at home on your personal device.

What are Maths Buddy and You Can Do Maths and do I pay extra for them?

Maths buddy and You Can Do Maths are external programmes which the learners use to work through their maths content for the year. Separate login codes are sent to you upon registering which will allow your learner to access the programme. Afrikaans medium learners in grade 7 to grade 12 as well as the English medium learners in grade 10 to grade 12 make use of You Can do Maths, while English medium learners in grade R – 9 and Stage R – IGCSE make use of Maths Buddy. Afrikaans medium learners in grade 1 to 6 make use of a programme called Trek Maths. A link to download this programme is emailed to you after registration. The cost for Maths Buddy, You Can do Maths and Trek Maths is included in our fees.

How many subjects does my learner need?

CAPS
Grade R to 6 learners must complete all the subjects listed for their grade; these include English, Afrikaans, Maths and Life Orientation (Gr R – 3) and Natural Science, Geography and History (Gr 4 – 6). Learners in Grades 7 to 9 have an additional three subjects which are EMS, Technology and Creative Arts. Grade 10 to 12 CAPS learners are required to take a total of 7 subjects, of which English, Maths/Maths lit, Afrikaans and Life Orientation are compulsory, and a choice of any
additional 3 subjects.

CAMBRIDGE
Stage R to 8 learners are also required to complete all the subjects listed for their grade; these include English, Afrikaans, Maths, Integrated Sciences and Personal Power (Stage R – 3) and Geography and History (Stage 4 – 8). GCSE learners are required to take a total of 6 subjects, of which English, Afrikaans and Mathematics are compulsory. For AS Levels, a total of 5 subjects is required.

Do I need to register my child with the Department of Education

Please consult Pestalozzi Trust (a group of lawyers representing home-schoolers) to assist you with your decision.